Remote Access to Pool supported servers
For security reasons, the access to the Pool supported servers is restricted.
In order to allow access remotely, there are a number of "gateway" servers which will allow encrypted communication between your computer, and the file storage servers.
They support the SSH or SCP protocol.
I have found that WinSCP has been a reliable package for Windows users of the remote access systems:
Apple Mac Clients:
I have used FileZilla for MacOS.
Remote Access Server list:
Username and Passwords
The username and password you will need to connect to the relevant server is that which you use to login (if you login to the server on a group machine) or map a network drive (if you use a laptop for example).